Front Desk Customer Service & Financial Assistant
 

The Village of Berwyn seeks a highly motivated and detail-oriented individual to join our team as a Full Time Front Desk Customer Service & Financial Assistant. Reporting to the Chief Administrative Officer (CAO), this position is critical in providing exceptional service to our residents while assisting with various financial and clerical tasks. This is a full time position in the office Monday to Friday.
 

General Responsibilities:

1. Greet and assist the public courteously and efficiently at the front desk.

2. Handle telephone inquiries and perform reception duties, including cash receipting and customer transactions.

3. Assist in preparing and delivering bank deposits as required.

4. Maintain and update a current Procedural Manual.

5. Provide support in other related duties as assigned by the CAO.

6. Collaborate positively as a team member in all Village of Berwyn operations.
    

Financial Responsibilities:

1. Assist in maintaining accounts payable records, verifying invoices, and matching them with purchase orders.

2. Ensure proper coding and signatures are on all invoices before processing.

3. Prepare accounts payable batches and assist in generating and distributing payments.

4. Maintain communication with staff to facilitate the preparation and processing of accounts payable invoices.

5. Investigate and respond to all accounts payable inquiries.

6. Assist in the preparation of monthly reconciliations and year-end functions for the accounts payable system.

7. Support the CAO in various financial tasks and reporting as needed.
    

Qualifications:

1. High school diploma or equivalent; additional education in finance, accounting, or office administration is an asset.

2. Previous experience in customer service and/or financial administration is preferred.

3. Strong organizational skills with attention to detail.

4. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

5. Excellent communication skills and the ability to work effectively in a team environment.

6. Ability to manage multiple tasks in a fast-paced setting.
    

Position Details:

1. Full time position: 5 days per week.
    

How to Apply:
Interested candidates are invited to submit their resume and cover letter by October 1st 2026 to: cao@berwyn.ca

mit their resume and cover letter by October 1st 2026 to: cao@berwyn.ca